Shipping Policy
Thank you for shopping with us! Here at Deczy, we strive to provide you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information about the shipping and delivery of your orders.
Processing and Shipping Time
We have partnered with a company for order processing. They offer various shipping methods depending on the destination and the products ordered.
Usually, it takes 2–5 business days to process an order, after which it is shipped out. The shipping time depends on your location but can be estimated as follows:
- United States: 2–5 business days
- Canada: 2–6 business days
- United Kingdom: 2–4 business days
- France: 2–4 business days
- Germany: 2–6 business days
- Australia: 2–5 business days
- Japan: 2–5 business days
- International: 10–15 business days
Shipping Fees
Shipping fees are calculated based on the destination, weight, and dimensions of the products in your order. The shipping fees will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, we'll send you an email with a tracking number. This number allows you to monitor the package's journey to your address. You can track its progress from our warehouse to your doorstep, ensuring you're aware of the delivery timeline.
Customs, Duties, and Taxes
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply for re-delivery.
Shipping Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any further questions or need assistance with your order, please feel free to contact our customer support team. We are here to help!